119 Jobs in Durham, NC
LIN R is Hiring a Service Coordinator Near Durham, NC
Primary Responsibilities:
- Responsible for providing quotes on all Service work orders requiring same (any work taking longer than a week needs to go to the Sr Service Manager for review and approval)
- Communicate with Technicians while on-site on any potential issues or problems with the work order
- Work with Technicians, Dispatcher, Safety, Fleet, Quote Team, Procurement, Project Assistants, Account Managers, Project Managers to provide support where needed
- Process purchase orders
- Place calls in the correct status
- Receive and review work orders
- Dispatch all service work orders and projects
- Dispatch all roll-out work orders to the scheduled date list in the work order
- Communicate with both internal and external customers providing instructions to the technicians, estimated travel time, estimated work time, material and equipment needs, and customer reporting requirements
- Provide follow up with technicians to provide timely responses and completion of all work orders and projects
- Communicate with technicians while on-site on any potential issues or problems with the work order
- Other duties as assigned
Experience, Skill, and Educational Requirements:
- Field experience required
- Knowledge of customer base and requirements
- Ability to communicate both verbally and thorough writing in a professional, courteous and knowledgeable manner
- Ability to multitask (using several screens and browsers and the same time, talk on the phone while navigating the system)
- Ability to prioritize tasks according to deadlines and urgency and complete them in a timely and professional manner
- Ability to comprehend, summarize, edit and paraphrase data
- Ability to browse the internet and also use the internal systems and websites for our customers
- Ability to create, edit and analyze Excel spreadsheets, Word documents, PDF files and Power Point presentations
- Ability to create, navigate, search and update Rogers Electric’s systems (work orders, reports, quotes, invoices etc., emails)
- Ability to use office equipment (i.e., fax, phone, scanner, copier, mail)
- Proficiency in MS Office Suite
- Other duties as assigned
Job Summary
Full Time
$39k-50k (estimate)
04/13/2024
06/12/2024
The job skills required for Service Coordinator include Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
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A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
01/13/2022: Rapid City, SD
Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
12/29/2021: New Bedford, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
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A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
02/06/2022: Charlotte, NC
May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
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Step 3: View the best colleges and universities for Service Coordinator.
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